For Charlie Duerr, Founder and CEO of Hatteras, it all started in 1983 in a narrow airplane hangar in the seaside town of Manasquan, New Jersey. Charlie continued to build the operation and, in 1989, transferred the growing business into a 30,000 square foot building, laying the foundation for the present-day operations of Hatteras. Slowly but surely (“never putting the cart before the horse,” as he puts it), Hatteras continued to grow, expanding into its current location—a massive 180,000 square foot facility in Tinton Falls, New Jersey where, with a dedication to customer service, the company continues to be at the forefront of all aspects of the printing process. From lithographic and digital sheet-fed printing to large-format inkjet printing, direct mail services and a large-scale fulfillment and warehousing operation, Charlie’s long-term vision of being the go-to in printing for a wide range of clientele is seen in every sector of the company’s headquarters, from the solution-generating client-relations team to the detail-orientated production and operations staff. “Every day, we remind ourselves that if we don’t take care of our customers, someone else will,” said Charlie. “Exceptional customer service has always been our cornerstone.”